Contact Us

Safety Contacts

Patient safety is of paramount importance throughout the life cycle of a medicine — and pharmaceutical companies have ethical and regulatory responsibilities to monitor the safety of the medicines they sell for as long as they are used by patients anywhere in the world.

The safety team at Pfizer Corporation Hong Kong Ltd addresses product experience reports including adverse events, product defects and complaints. If you have any experience pertinent to the above, please kindly e-mail us at HK-AE@pfizer.com with your name and phone number at your convenience.  We will respond as soon as possible.

Medical Information Contacts

Our colleagues at Medical Information are glad to help you find out more about our products. If you have any medical information-related questions (questions on information other than pricing, ordering, purchasing) about any of our products, please e-mail our Medical Information Services.
E-mail: HKMedinfo.Pfizer@Pfizer.com

General enquiry

Address:	16/F, Stanhope House 738 King’s Road North Point, Hong Kong
Tel:	(852) 2811 9711
Fax:	(852) 2579 0599
Global web site:	www.pfizer.com

Career-related enquiry
hr.hk@pfizer.com

Hotlines

Healthy Heart Club Hotline (including Lipitor ® and Norvasc® )	2960 1838
Eye Club Hotline (including Xalatan® and Xalacom®) and Champix®	2960 1838
No Pain Club Hotline (including Celebrex® and Lyrica®)	2516 9226
Men’s Health (including Viagra® and Cardura XL® )	2121 8777